Tackling the Rising Issue of Package Theft in Multifamily Housing

By |2023-12-19T13:42:52-06:00December 13th, 2023|


As e-commerce increases, package theft is becoming a concern for multifamily communities.


Motor Vehicle Thefts 2018-2023



Package theft has become an increasing concern for residents and property managers of apartment communities throughout the country. The rise of online shopping, as indicated by a 2022 survey conducted by C+R Research, reveals that nearly 1 in 7 Americans (14%) have fallen victim to package thefts, with 67% experiencing the loss of one package, 22% losing two, and 11% having three or more packages stolen. Online shopping isn’t going away anytime soon. In fact, according to the International Trade Administration, e-commerce is expected to grow by 14.5% annually through 2026. The lack of security, limited mail oversight, and the rise of package deliveries to multifamily communities provide an ideal environment for would-be criminals. 

Package theft extends beyond inconvenience, leaving a lasting impact on residents and property managers. For residents, it’s not just about the loss of belongings but also the violation of their personal space, which will lead to feelings of mistrust and unease. In addition to making residents and property managers feel unsafe, recurring package theft incidents can affect a community’s reputation, making it harder to attract and retain residents.

Watchtower Security offers a managed video surveillance solution designed exclusively for the multifamily industry. For a small monthly investment, Watchtower will install, maintain, and even review surveillance footage when an incident occurs. Instead of property managers taking time out of their day to view hours of surveillance footage, Watchtower Security’s team of Forensic Review Analysts will work with you and local law enforcement to provide the “who, what, when, and where.” Utilizing advanced surveillance technology and award-winning customer service our solution Watchtower Security has your back.





Contact us today to have a representative call you!






No matter the circumstance, our Forensic
Review Analysts at Watchtower Security are
ready to assist 24 hours a day.




New hires? Just need a refresher?
Watchtower Security is happy to walk you
and your staff through all of our services!




For the life of your contract, Watchtower
Security maintains and services the entire
surveillance system for no additional cost.